Policies & Commitments

Fragova operates with a clear commitment to ethical conduct, legal compliance and transparency across all aspects of its business.

Our policies are designed to uphold the highest international standards while ensuring the trust of our clients, suppliers and stakeholders.

We believe that integrity in business is not a choice but an obligation. Every transaction, partnership and shipment reflects our dedication to safety, reliability and long-term cooperation.

Our principal policies and commitments include

1. Code of Ethics & Business Conduct

Fragova conducts business with honesty, fairness and respect for all stakeholders. We maintain zero tolerance for bribery, fraud or conflicts of interest, and we expect the same integrity from our partners and suppliers.

2. Environmental Policy

We are committed to minimising our environmental footprint through efficient logistics, responsible sourcing, waste reduction and continuous improvement in energy performance across our operations and supply chains.

3. Health, Safety & Wellbeing Policy

Fragova provides a safe and healthy workplace for all employees and partners. We actively promote safety awareness, risk prevention and wellbeing programmes to ensure that everyone returns home safely every day.

4. Human Rights & Labour Policy

We respect and promote internationally recognised human rights and labour principles. Fragova strictly prohibits child or forced labour, discrimination and unfair employment practices in all business activities.

5. Supply Chain Responsibility Policy

Our suppliers are essential to our success. We engage only with partners who share our values of ethical conduct, environmental responsibility and respect for human rights throughout the value chain.

6. Anti-Bribery & Anti-Corruption Policy

Fragova operates under a zero-tolerance approach to bribery, corruption and facilitation payments. All business dealings are conducted transparently, with full compliance to local and international laws.

7. Data Protection & Privacy Policy

We value the privacy and confidentiality of all personal and business data entrusted to us. Fragova complies with the UK GDPR and international data protection standards, ensuring secure collection, processing and storage of information.

8. Quality, Food Safety & Client Support Policy

Fragova guarantees that all products meet the highest standards of quality, freshness and safety. Our operations follow recognised international standards such as HACCP and ISO 22000 to ensure consistent product integrity.

We commit to full shipment tracking, proactive risk management and insurance coverage, providing peace of mind to all clients.

9. Community & Social Responsibility Policy

We believe in giving back to the communities where we operate. Fragova supports social development, education and local initiatives that promote long-term, positive impact.

10. Equal Opportunity & Diversity Policy

Fragova fosters a culture of inclusion, fairness and respect. Employment and promotion decisions are based solely on merit, performance and ability, free from bias or discrimination.

11. Whistleblowing Policy

We encourage openness and accountability. Our whistleblowing framework allows employees, partners and stakeholders to report concerns safely and confidentially without fear of retaliation.